Answer 3 quick questions and we'll suggest a listening practice to try in your very next conversation.
Select one answer
Start with the first practice. Add the second once the first starts to feel automatic.
Most teams treat listening as a personality trait, so no one actually works on it. We treat it as a set of behaviours you can practise and coach. The i2Skills programme gives leaders and teams the training and support to make better listening stick, well past the workshop.
Explore the i2Skills programmeThese practices come from the i2Skills relationship skills framework and our Future of Media Insights research into the skills teams will lean on by 2030. Working with senior leaders, one pattern kept repeating: the people handling change best weren't the most knowledgeable in the room. They were the ones who stayed present and actually clocked what was going on around them.
Every item here is a behaviour you can practise on purpose. That's why a team can genuinely get better at listening, rather than just agreeing that it matters.